Help that gets you back to the table.

Ultimate Truco runs on iPhone, requires iOS 18.0 or later, and is designed for portrait orientation. It installs from the App Store.

Yes. Solo Duel, Team Match against the game, Story Mode, the tutorial, practice, your profile, statistics, the boss museum, and the Star Shop all work offline. These need a connection: multiplayer, the ranking screen, cloud sync, store catalog loading, purchases, and restoration. Achievements you earn offline are stored and delivered to Game Center the next time you connect.

The interactive tutorial has 16 lessons across 45 steps and remains available after first launch. It never moves without you: every step waits for your tap, and you can go back and reread. At graduation, it leads straight into a practice table with a gentler opponent: the first three hands are called play by play, and six kinds of tip appear as the match calls for them. The X in the header is the way out, and Quick Help remains available for reference during any match.

The game initially follows the device language and lets you switch live between English, Portuguese, and Spanish in Settings. Key flows include VoiceOver labels and announcements; major animations respect Reduce Motion; a four-color deck is available — and with Colorblind Mode on the Power card carries a SHAPE marker, not just color — along with animation, sound, music, haptic controls and three game speeds: Slow, Normal, and Fast. Online matches always play at Normal.

This is intentional: the soundtrack is a central part of the game and may continue with the physical silent switch on, mixing with other device audio. To mute the game, use the Music and Sound Effects controls inside Settings; haptics have a separate control.

No. The game works without registration. Sign in with Apple is optional and adds a private CloudKit backup. Game Center is separate: it is required for multiplayer, achievements, and leaderboards, but not for offline play.

There are two layers. iCloud Key-Value Store may automatically mirror Story Mode, stats, achievements, boss records, profile, equipped visual items, career XP adjustments, and the star wallet. Optional Sign in with Apple keeps a separate snapshot in private CloudKit. Use the same Apple Account and keep iCloud available on both devices. Three things stay out on purpose: purchases, which the App Store restores on its own; the per-match statement on the Statistics screen, which is this device’s memory; and the Story Mode bookmark — the world you stopped in does not travel either.

1. Open the current App version on both devices.
2. Confirm that both use the same Apple Account with iCloud enabled.
3. If signed in inside the game, tap Settings › Account › Sync now.
4. Restore purchases separately through the App Store.

Do not reinstall. Verify the same Apple Account, network connection, current App version, and iCloud availability. Open the App on the devices involved and use Sync now if the optional account is connected. If progress does not return, send the last known world or stage and device details to support.

Signing out removes the active session identifier from this device. The name remains cached for a future sign-in, and local progress, the iCloud Key-Value Store mirror, and private CloudKit backup remain. Signing out does not erase purchases or revoke Sign in with Apple.

The action signs you out, removes the identifier and the cached name from this device’s Keychain, and deletes the private CloudKit record. That record lives in the private database of YOUR Apple Account: the studio has no read or write access to it, which is why the deletion can only run from your device. If the request does not complete — with no network, for example — the record can remain: sign in with Apple again on a stable connection and tap Delete account data once more. The identifier is stable, so the App finds exactly the same record. You can also delete it without the game, through your Apple Account storage controls. The action does not erase on-device progress, iCloud Key-Value Store data, or purchases, and it does not revoke the Sign in with Apple authorization — each of those layers has its own control, listed below.

1. Use a stable connection before starting deletion.
2. Still unsure? Sign in with Apple again and repeat Delete account data — the deletion runs from your device.
3. To delete it outside the game: iOS Settings › your Apple Account › iCloud › Manage Account Storage › Ultimate Truco › Delete Data.
4. To revoke authorization, use iOS Settings › your Apple Account › Sign in with Apple. Revoking does not delete the record.
5. Do not treat App removal as confirmation that separate iCloud or Keychain data was erased.
6. If anything is unclear, email contact@sfwdstudios.com: we will walk you through it, even though we cannot reach your data ourselves.

Story Mode reopens in the last world you PLAYED — browsing the map does not move the bookmark, only starting a stage does. When you beat a campaign boss the bookmark is cleared on purpose, so the map hands you the world you just unlocked. To jump anywhere else, tap the world NAME at the top of the map: that opens the World Index, with the whole campaign and every world from the collections you own, each row showing its stars and a pause badge on the world holding a suspended match.

In your Profile, on the Statistics screen: overall and online win rates, streaks, perfect hands, biggest pot, what holding a truco is worth, what running costs you, how you do leading versus answering, and your record against every boss. At the bottom sits the XP statement with your recent matches — tap a line to open that match’s card. The statement is local to this device and never stores an opponent’s name or identifier.

The museum is the boss gallery: one you have beaten hangs as a full portrait with a gold ring and your record, one you have merely met hangs without the ring, and one you have never seen stays a silhouette. Tapping a portrait opens its card — and the defeated ones give up their farewell, which only a winner hears. Closing the base campaign triggers Graduation, a one-time ceremony where all ten bosses come back to bow, four of them leave you a gift, and the invitation to the world tour arrives. Stamps land at the end of a match when you have earned them: WELL DONE, PERFECT, and FLAWLESS, plus a mark when you break your own streak record.

The reminder is local and optional. When allowed, the App keeps at most one pending reminder scheduled seven days after you leave; opening the App cancels a pending or delivered reminder. There is no push server. Disable it in iOS Settings › Apps › Ultimate Truco › Notifications.

Use Settings › More › Restore Purchases or Restore Purchases at the bottom of the Store. Sign in with the same Apple Account used originally and keep a stable connection. Ultimate Truco purchases are one-time non-consumable items: there is no subscription. The stars in the game are not for sale either — they are won by playing Story Mode, or converted from career XP.

1. Confirm the Apple Account used for purchase.
2. Update the App and check the connection.
3. Tap Restore Purchases once and wait.
4. If something is still missing, restart the device and send the item name and approximate date to support.

Use Restore Purchases first. A local cache helps keep verified items available during temporary failures, but the App Store remains the source of truth. Purchases do not travel inside iCloud or CloudKit progress backups.

Apple controls purchase history, billing, and refund eligibility. SFWD Studios does not receive card numbers and cannot approve refunds. Use Report a Problem with the Apple Account that made the purchase.

No. They add world collections or visual options such as tables, decks, colorways, and avatars. There are no loot boxes and nothing that changes the cards, the difficulty, the opponent, or the odds of winning — and no currency is for sale: the stars in the game are won by playing and only unlock quick-chat reaction cards.

Game Center provides public 1v1 and 2v2 queues and carries the match data. Each person needs a separate device, connection, and Game Center profile. Turns have a 30-second limit; when time expires, the game automatically performs a legal lower-damage action to keep the table moving.

In the lobby, choose 1v1 or 2v2 and open Play with a Friend. One person shares the four-letter code, with no numbers; everyone else enters the exact same code. Two participants are required for 1v1 and four for 2v2. In private 2v2, the captain chooses a partner.

Confirm that everyone has the latest version, uses the same code, and has a different Game Center profile. The code itself carries the table format. Cancel the search on every device and try again with a new code.

Yes. The table holds your seat for 60 seconds while it tries to reconnect, and the turn clock is frozen for that window. If you reopen the App, the menu offers a return to the match for up to 75 seconds, with the remaining seconds on screen — in 1v1 and in 2v2. When you rejoin, the score is preserved and only the interrupted hand restarts. Without a return the match ends by walkover, and in a public match missing the window is treated as walking out: it counts as a loss and costs 100 XP. A private room costs nothing. If your partner is the one who dropped in 2v2, the match is voided instead — no win, no loss.

No. Private rooms are friendly matches: they award no XP, record no statistics or online history, affect no leaderboards, and carry no abandonment penalty. Public matches feed online stats, achievements, and the wins, this-week and XP leaderboards; the stars board is fed by Story Mode. Each one can be read in two arenas, World or Friends. The Friends filter is applied by Apple’s servers: the App never receives your friends list.

Yes. Quick-chat is a closed catalog: 10 preset phrases, 6 table signals, and 28 reaction cards. There is no free text. You carry 4 cards and 4 table-talk lines into a match, chosen in your Profile from the phrases and the signals — receiving always works, including cards you have not unlocked yet. Use Settings › Online to mute messages, or tap the mute control during a match.

Ultimate Truco has no user-generated content: player names come from Game Center, quick chat is a closed catalog of preset phrases, and the only text you can type is a four-letter room code. Because matches run on Game Center, use the Game Center dashboard — one tap from the multiplayer lobby — to report a concern or block a player; blocking also prevents future matchmaking. To report abuse directly to the studio, email contact@sfwdstudios.com: we read every report and reply like any other message. It helps to know where each lever sits — blocking, banning, and the conduct policy belong to Game Center, and that is where Apple acts; what reaches the studio we escalate and use to fix the game.

Progress starts on the device and may use iCloud services tied to your Apple Account. The App displays no ads, uses no third-party tracking, analytics, or crash reporting, and operates no studio gameplay server. Game Center, the App Store, iCloud, CloudKit, and Sign in with Apple follow Apple controls and policies.

The shortest path is Settings › More › Contact Us: the game opens your mail app with the version, build, device model, iOS version, language, and a local diagnostics report already in the body — nothing leaves your device on its own, you are the one who presses Send. Add the steps to reproduce, the expected result, and the actual result. Writing directly to contact@sfwdstudios.com works too. A screenshot or video is optional and should avoid unnecessary personal information.

Never send an Apple Account password, verification code, full card number, bank details, or personal information unrelated to the issue. The App does not automatically attach logs, Apple identity, or match history.

Email contact@sfwdstudios.com with the subject “Privacy — Ultimate Truco.” We may request only what is needed to verify identity. Data held exclusively through Apple services also depends on the controls and channels for your Apple Account.